Want to know the secret of great websites? These sites are focused on how their customers find information. Sounds simple, but it rarely it unless intuitive usability principles are added. Check out these websites are my favorite example of great customer focus and design:
1. Web 2.0: iGoogle
- customization, personalization, choice of many web parts, searchable, scannable web parts that can be displayed on my custom view, RSS options
- My iGoogle homepage contains many daily organization and inspirational web parts:
- to-do lists
- shopping lists
- sticky notes
- daily announcements/updates from my kids' schools
- motivational quotes
- excellent example of picklist guided navigation using Flash
- excellent use of search and access technologies
- excellent ways to navigate to get to desired information
- customer focused design, interest, movement
- best of smart web design driven by business objectives and satisfying customer needs
- best practice usability research went into site design
- smart indexing
- best of federated site search
- full level navigation by topic, audience, corporate
