The Essentials to Adopting a new CMS and Self-Publishing

One of the biggest hurdles after implementing a CMS in organizations, is preparing for the rollout and user adoption by self-publishers who have little or no HTML or coding skills. To increase internal user adoption by non-coders, your goal should be easy,  intuitive self-publishing. The easiest ways to do this is to strip down the admin interface to the bare essentials, after that, create a really terrific and engaging user tutorial. Doing both will reduce the never-to-be-underestimated "intimidation factor" of learning new software and processes.

Of course there are other needed requirements to adopting a new CMS like creation of a user support site, coaching, email support and of course a great CMS to begin with, but the two essentials for adopting and using a new CMS internally are:

- a user-friendly, intuitive CMS admin interface
- a user-friendly, engaging, step-by-step CMS user tutorial

Successful Interwoven Teamsite CMS deployment

Imagine that! There is a successful Interwoven Teamsite CMS deployment in the Canadian federal government. Human Resources Development Canada (HRDC) deployed Interwoven with the Teamsite module.

Check out a successful deployment of Interwoven in the federal government: HRSDC website

HRDC has over a 100 self-publishers - so integration and user adoption were skillfully handled at HRDC. Congratulations to HRDC's IT and business teams. Quite an accomplishment!

2010 Update: Self-publishing in this instance required a two-person team per publishing division: an html coder and a web communications advisor. No WYSIWG editor was installed meaning specialized coding skills still required.

The search continues for the best-in-class enterprise CMS for non-coders!!!